Shipping Policy
We want you to have the best shopping experience possible and enjoy shopping with us. For most orders, please allow up to 10 business days for delivery, but the specifics for different parts of the world are outlined below. We use this time frame as a precaution to ensure your order delivers on time, but in most cases, orders arrive before the maximum time frame.
Important Note: As this is a customized product, the production time is longer than for standard items (typically 3-5 days). Please allow additional time to ensure you receive your product smoothly and promptly. The estimated delivery time does not include the production time.
If you have any questions, issues, or need assistance with tracking your order, please use the "Contact Us" link at the top of this page. We will respond to your email within 24 hours. Tracking information will be available within 4-5 business days after we send you the tracking code.
Estimated Delivery Times:
- United States: 10-14 business days (excluding production time)
- Mexico: 12-15 business days (excluding production time)
- Australia & New Zealand: 10-15 business days (excluding production time)
- Canada: 9-16 business days (excluding production time)
- United Kingdom: 10-16 business days (excluding production time)
- Europe and surrounding countries: 12-17 business days (excluding production time)
- Rest of the World: Please allow 14-25 business days (excluding production time)
Note: Please choose land or air transportation when placing your order. When the conditions for free shipping are met, we will arrange free air transportation.